Product Care Instructions

Product Care Instructions

Caring for your products is an imperative part of ensuring you get the best out of your product life. By following the below product care instructions will help you do so. Please note that it is up to each individual to care for their own products. Our products that contain fragrance oil is for relaxation purposes only and does not cure Endometriosis or any other diseases.

    Soy Candle Care Instructions

    To ensure the best experience and longevity for your soy candles, please follow these care instructions:

    1. Trim the Wick:

      • Before each burn, trim the wick to 1/4 inch (6 mm) to prevent excessive flame, soot, and smoking.

    2. Burn Time:

      • Allow the candle to burn until the wax pool reaches the edge of the container (usually 2-3 hours). This helps prevent tunnelling and ensures an even burn.

    3. Burn Safely:

      • Never leave a burning candle unattended.
      • Keep candles away from flammable materials, drafts, children, and pets.
      • Place candles on a stable, heat-resistant surface.

    4. Extinguish Properly:

      • Use a candle snuffer or gently blow out the candle to avoid wax splatter.
      • Avoid extinguishing with water.

    5. Recenter the Wick:

      • After extinguishing the candle, if the wick has moved, gently reposition it to the centre of the candle while the wax is still soft.

    6. Storage:

      • Store soy candles in a cool, dry place away from direct sunlight to prevent discolouration and fragrance degradation.
      • Keep the lid on (if applicable) to preserve the scent and prevent dust from accumulating.

    7. Burn Duration:

      • For best results, do not burn your candle for more than 4 hours at a time. This helps maintain the quality of the candle and extends its lifespan.

    8. Wax Level:

      • Discontinue use when 1/2 inch (12 mm) of wax remains at the bottom to prevent overheating the container.

    Torso Candle Care Instructions

    To ensure the best use and longevity of your torso candle, please follow these care instructions:

    1. Burning Instructions:

      • Place your torso candle on a heat-resistant, non-flammable surface to catch any wax drips.
      • Always trim the wick to 1/4 inch (6mm) before lighting to ensure a clean, even burn and to prevent excessive soot.
      • Allow the candle to burn for 2-4 hours during each use to create an even melt pool and maximize fragrance throw.

    2. Safety Precautions:

      • Never leave a burning candle unattended.
      • Keep the candle away from flammable objects, drafts, and out of reach of children and pets.
      • Do not burn the candle for more than 4 hours at a time to prevent the container from overheating.

    3. Extinguishing the Candle:

      • Use a candle snuffer to extinguish the flame. Blowing out the candle can cause hot wax to splatter.
      • Allow the candle to cool completely before relighting or moving it.

    4. Storage:

      • Store your candle in a cool, dry place away from direct sunlight to prevent discoloration and melting.
      • Keep the candle covered or in a dust-free area to maintain its quality.

    5. Avoiding Drafts:

      • Burn the candle in a draft-free area to prevent uneven burning, dripping, and soot formation.

    6. Maximizing Burn Time:

      • Ensure the candle burns long enough to melt the wax across the entire surface to prevent tunneling.
      • Rotate the candle occasionally to ensure even burning if it is not burning evenly.

    7. Wax Maintenance:

      • If the candle develops a crater in the middle, it may be due to an initial short burn time. To correct this, burn the candle for a longer period until the entire surface has melted.
      • If the wick becomes too long or starts to smoke, extinguish the flame, let the candle cool, and trim the wick before relighting.

    8. Disposal:

      • Discontinue use of the candle when 1/2 inch (12mm) of wax remains at the bottom to prevent heat damage to surfaces.
      • Dispose of the remaining wax and wick safely according to local regulations.

    Room Spray Care Instructions

    To get the most out of your room spray and ensure safety, please follow these care instructions:

    1. Shake Well:

      • Before each use, shake the bottle well to mix the ingredients thoroughly.

    2. Spray Usage:

      • Hold the bottle upright and spray in a sweeping motion towards the center of the room for an even distribution of fragrance.
      • For best results, spray from a distance of about 12-18 inches (30-45 cm) away from fabrics or surfaces.

    3. Avoid Direct Contact:

      • Do not spray directly onto skin, pets, food, or open flames.
      • Avoid spraying directly onto delicate fabrics or surfaces as some oils can stain or damage certain materials.

    4. Ventilation:

      • Use in well-ventilated areas. Ensure the room is properly ventilated after spraying to allow the fragrance to disperse evenly.

    5. Storage:

      • Store in a cool, dry place away from direct sunlight and heat sources to preserve the fragrance quality.
      • Keep the bottle tightly closed when not in use to prevent evaporation and contamination.

    6. Keep Out of Reach:

      • Keep out of reach of children and pets to avoid accidental ingestion or contact.

    7. First Aid:

      • If the spray comes into contact with eyes, rinse thoroughly with water and seek medical advice if irritation persists.
      • If ingested, seek medical advice immediately.

    Reed Diffuser Care Instructions

    To ensure optimal performance and longevity of your reed diffuser, please follow these care instructions:

    1. Set-Up:

      • Remove the stopper from the bottle and insert the reed sticks into the fragrance oil.
      • Arrange the reed sticks so that they are evenly distributed in the bottle.

    2. Location:

      • Place the reed diffuser in a high-traffic area where the air circulates to help disperse the fragrance.
      • Avoid placing the diffuser near open windows, vents, or direct sunlight to prevent the oil from evaporating too quickly.

    3. Flip the Reed Sticks:

      • For a stronger scent, flip the reed sticks once a week to refresh the fragrance. Flip fewer reeds for a more subtle scent.
      • Always use a paper towel or cloth to handle the reeds to avoid getting oil on your hands or surfaces.

    4. Avoid Spills:

      • Reed diffuser oil can damage some surfaces. Place the diffuser on a stable, non-porous surface, and clean any spills immediately.

    5. Storage:

      • Store any unused oil in a cool, dry place away from direct sunlight to preserve its quality.

    6. Safety:

      • Keep out of reach of children and pets.
      • Do not ingest the oil. If accidental ingestion occurs, seek medical attention immediately.
      • Avoid direct contact with skin and eyes. If contact occurs, rinse thoroughly with water.

    7. Disposal:

      • Dispose of the reeds and bottle according to local regulations. Do not pour the oil down the drain.

    Magnesium Oil Spray Care Instructions

    To ensure the best results and safe usage of your magnesium oil spray, please follow these care instructions:

    1. Application:

      • Spray 4-5 times onto clean skin and gently massage into the desired area. Common areas for application include arms, legs, and abdomen.
      • Allow the oil to absorb for at least 20 minutes. After this time, you may choose to rinse off any residue with water if desired.

    2. Initial Use:

      • If you are using magnesium oil spray for the first time, apply a small amount to a small area of skin to test for sensitivity or irritation. A slight tingling sensation is normal and should subside with regular use.

    3. Frequency:

      • Use daily for best results. You can adjust the number of sprays based on your personal comfort and magnesium needs.

    4. Avoid Sensitive Areas:

      • Do not apply the magnesium oil spray to broken or irritated skin, or near the eyes and other sensitive areas.

    5. Storage:

      • Store the bottle in a cool, dry place away from direct sunlight to preserve the potency of the magnesium oil.

    6. Safety:

      • For external use only. Keep out of reach of children.
      • If you experience severe irritation, discontinue use and consult a healthcare professional.
      • Pregnant or breastfeeding women or those with existing medical conditions, should consult a healthcare professional before use.

    7. Hydrate:

      • Stay hydrated by drinking plenty of water, as magnesium can have a detoxifying effect.

    8. Use with Care:

      • If you have sensitive skin, dilute the magnesium oil spray with a small amount of water before application to reduce the intensity.

    Lupin Heat Pack Care Instructions

    To ensure the best use and longevity of your lupin heat pack, please follow these care instructions:

    1. Heating in the Microwave:

      • Place the heat pack in a clean microwave. Make sure it is not touching the sides of the microwave.
      • Heat on high for 1-2 minutes. The exact time may vary depending on your microwave’s wattage. Start with 1 minute and increase in 30-second increments until the desired temperature is reached.
      • Carefully remove the heat pack from the microwave and check the temperature. If it is too hot, allow it to cool down before use.

    2. Handling:

      • Always handle the heat pack with care, especially when hot. Use a cloth or towel to handle the pack if it is too hot to touch directly.

    3. Storage:

      • Store the heat pack in a cool, dry place. Keep it in an airtight container or plastic bag to protect it from moisture and odours when not in use.

    4. Cleaning:

      • Spot clean the heat pack with a damp cloth. Do not immerse it in water or machine wash. Ensure the heat pack is completely dry before reheating.

    5. Safety:

      • Do not overheat the pack, as this can cause the lupin seeds to burn and damage the heat pack.
      • Do not use the heat pack on sensitive, broken, or irritated skin.
      • Keep out of reach of children and pets to prevent accidental injury.
      • If the pack develops an unusual odour, discolouration or signs of wear, discontinue use and replace it.

    6. First Use:

      • During the first few uses, you might notice a faint, natural lupin scent. This is normal and should dissipate with time.

    Portable Electric Heat/Vibrate Belt Instructions 

    To ensure the safe and effective use of your portable electric heat/vibrate belt, please follow these care instructions:

    1. Before Use:

      • Read the user manual thoroughly before using the device for the first time.
      • Ensure the device is fully charged or connected to a power source if applicable.

    2. Application:

      • Place the belt around the desired area (abdomen, lower back, etc.) and secure it with the adjustable strap.
      • Make sure the belt fits snugly but comfortably against your skin.

    3. Operating the Device:

      • Turn on the device and select your desired settings for heat, TENS, and vibration.
      • Adjust the heat settings (50°C, 55°C, 60°C) and vibration modes (4 options) to your comfort level.
      • Limit each session to 15 minutes to prevent skin irritation and allow your body to rest between sessions.

    4. Safety Precautions:

      • Do not use the device on broken or irritated skin.
      • Avoid using the device while sleeping.
      • Keep the device away from water and moisture to prevent electrical hazards.
      • If you experience any discomfort, discontinue use immediately and consult a healthcare professional.

    5. Cleaning:

      • Ensure the device is turned off and unplugged before cleaning.
      • Use a damp cloth with mild soap to wipe down the belt. Avoid getting the electronic components wet.
      • Do not immerse the device in water or use abrasive cleaners.
      • Allow the belt to air dry completely before using or storing it.

    6. Storage:

      • Store the device in a cool, dry place away from direct sunlight and heat sources.
      • Keep the device in its original packaging or a protective case to prevent damage.

    7. Battery Care:

      • Recharge the device as needed according to the manufacturer’s instructions.
      • Do not overcharge the battery to prolong its lifespan.
      • If the device will not be used for an extended period, store it with a partially charged battery and recharge it every few months.

    8. Maintenance:

      • Regularly inspect the device for signs of wear or damage, particularly the power cord and connection points.
      • Do not attempt to repair the device yourself. Contact the manufacturer or a professional technician for repairs.

    9. Additional Tips:

      • Consult your healthcare provider before using the device if you have any underlying health conditions or concerns.
      • Follow the recommended usage guidelines in the user manual to achieve the best results.

    By following these care instructions, you can ensure the safe and effective use of your portable electric heat/vibrate belt , providing you with comfort and relief for a long time.

    Clothing Care Instructions

    To ensure your clothing remains in excellent condition and lasts longer, please follow these care instructions:

    1. Read the care label:

      • Always check the care label on your clothing for specific instructions regarding washing, drying, and ironing.

    2. Washing:

      • Separate clothes by colour (whites, darks, and colours) and fabric type (delicates, cotton, etc.) to prevent bleeding and damage.
      • Use the appropriate water temperature as recommended on the care label. Cold water is generally best for dark and bright colours to prevent fading.
      • Use a gentle detergent, and avoid using too much to prevent residue build-up.

    3. Hand washing:

      • For delicate fabrics or items marked as hand wash only, fill a basin with lukewarm water and a small amount of gentle detergent.
      • Gently agitate the clothing in the water, then rinse thoroughly with clean water.
      • Press out excess water (do not wring) and lay flat to dry.

    4. Drying:

      • Check the care label for drying instructions. Air drying is usually gentler on clothes and helps prevent shrinkage.
      • If using a dryer, choose the appropriate heat setting and remove clothes promptly to reduce wrinkles.
      • Lay delicate items flat to dry, reshape if necessary, and avoid direct sunlight to prevent fading.

    5. Ironing:

      • Refer to the care label for ironing instructions. Use the recommended temperature setting for the fabric type.
      • Iron clothes inside out to prevent shine and protect prints or embellishments.
      • Use a pressing cloth for delicate fabrics to avoid direct contact with the iron.

    6. Storing:

      • Store clothes in a cool, dry place. Avoid hanging heavy knits, which can stretch out. Fold them instead.
      • Use padded hangers for delicate items to maintain their shape.
      • Keep clothes away from direct sunlight and damp environments to prevent fading and mildew.

    7. Stain removal:

      • Treat stains promptly by blotting (not rubbing) with a clean cloth.
      • Use a stain remover suitable for the fabric type and follow the product instructions.
      • Test any stain remover on a small, inconspicuous area first to ensure it does not damage the fabric.

    8. Avoid overloading:

      • Do not overload the washing machine or dryer, as this can lead to ineffective cleaning and increased wear on clothes.

    9. Special care:

      • For items with special embellishments, trims, or delicate fabrics, consider using a mesh laundry bag for added protection during washing.
      • For garments with zippers, fasten them before washing to prevent snagging on other clothes.

    By following these care instructions, you can help keep your clothing looking great and lasting longer.

     Frozen Ice/Cold Pack Care Instructions

    To ensure the best use and longevity of your frozen ice pack, please follow these care instructions:

    1. Freezing instructions:

      • Place the ice pack in the freezer for at least 2 hours before use. For optimal results, store the ice pack in the freezer when not in use so it is always ready.

    2. Application:

      • Wrap the frozen ice pack in a cloth or towel before applying it to the skin to prevent frostbite and skin irritation.
      • Apply the ice pack to the affected area for 15-20 minutes at a time. Allow the skin to warm up for at least 20 minutes between applications.

    3. Safety precautions:

      • Do not apply the ice pack directly to the skin without a protective barrier.
      • Avoid prolonged use on any one area to prevent frostbite.
      • If you experience excessive redness, numbness, or discomfort, discontinue use immediately and consult a healthcare professional.

    4. Cleaning:

      • Clean the ice pack with a damp cloth and mild soap if it becomes soiled. Do not immerse the ice pack in water or place it in the washing machine.
      • Ensure the ice pack is completely dry before returning it to the freezer.

    5. Storage:

      • Store the ice pack in the freezer or a cool, dry place when not in use.
      • Keep the ice pack away from sharp objects to prevent punctures or leaks.

    6. Handling:

      • Handle the ice pack with care to avoid puncturing or damaging the outer material.
      • Do not place heavy objects on top of the ice pack to prevent deformation.

    7. Usage tips:

      • For best results, use the ice pack within the first 48 hours of an injury to help reduce swelling and inflammation.
      • Combine ice pack therapy with rest, elevation, and compression as needed for optimal recovery.

    8. Replacement:

      • Regularly inspect the ice pack for signs of wear, damage, or leaks. Replace the ice pack if it becomes damaged or if the gel begins to leak.
      • Follow the manufacturer’s guidelines for the expected lifespan of the ice pack.

    Jewelry Care Instructions

    To ensure your jewelry remains beautiful and in excellent condition, please follow these care instructions:

    1. General Care:

      • Remove jewelry before showering, swimming, or exercising to prevent exposure to water, sweat, and chemicals.
      • Avoid contact with perfumes, lotions, hair products, and other beauty products that can damage the finish and cause tarnishing.

    2. Cleaning:

      • Gently clean your jewelry with a soft, lint-free cloth to remove dirt and oils. For more thorough cleaning, use warm water with a mild soap and a soft brush. Rinse thoroughly and dry with a clean cloth.
      • Avoid using harsh chemicals or abrasive cleaners, which can damage the surface of your jewelry.

    3. Storage:

      • Store your jewelry in a cool, dry place. Use a jewelry box or pouch to keep pieces separate and prevent scratching or tangling.
      • Keep silver jewelry in an anti-tarnish cloth or bag to help prevent tarnishing.

    4. Handling:

      • Handle your jewelry with care. Avoid pulling, tugging, or bending delicate pieces to prevent damage.
      • Put on your jewelry last when dressing and take it off first when undressing to minimise contact with clothing that could snag or damage it.

    5. Special care for specific materials:

      • Gold-plated Jewelry: Avoid excessive rubbing or polishing, which can wear away the gold layer. Clean gently with a soft cloth.

    6. Inspection and maintenance:

      • Regularly inspect your jewelry for signs of wear, such as loose stones or damaged clasps. Promptly address any issues by taking your jewelry to a professional jeweler for repair.

    7. Avoiding damage:

      • Do not expose your jewelry to extreme temperatures or sudden changes in temperature, which can cause damage.
      • Avoid wearing jewelry during activities that could cause impact or pressure, such as sports or heavy lifting.

    Mugs and Glassware Care Instructions

    To ensure your mugs and glassware remain in excellent condition, please follow these care instructions:

    1. Washing:

      • Hand Wash: For best results, wash your mugs and glassware by hand with warm water and mild dish soap. Use a soft sponge or cloth to gently clean the surfaces.
      • Dishwasher: If using a dishwasher, place the mugs and glassware on the top rack to avoid exposure to high heat and harsh detergents that can cause damage. Use a gentle cycle when possible.

    2. Drying:

      • Allow your mugs and glassware to air dry completely before storing them. Alternatively, dry them with a soft, lint-free towel to prevent water spots and streaks.
      • Avoid using abrasive or rough towels that can scratch the surface.

    3. Storing:

      • Store your mugs and glassware in a cool, dry place. Ensure they are not stacked too tightly to prevent chipping or cracking.
      • For glassware, consider using a padded shelf liner or placing a cloth between stacked glasses for added protection.

    4. Avoiding Thermal Shock:

      • Do not expose your mugs and glassware to sudden temperature changes. Allow hot items to cool before washing them with cold water, and avoid pouring boiling liquids directly into cold glassware.
      • Pre-warm your mugs and glassware with warm water before adding hot beverages to prevent cracking.

    5. Handling:

      • Handle your mugs and glassware with care to avoid drops and impacts that could cause damage.
      • Use both hands to support larger or heavier pieces, especially when they are filled with liquids.

    6. Stain Removal:

      • For stubborn stains or residue, soak your mugs and glassware in a mixture of warm water and baking soda for a few hours. Gently scrub with a soft sponge and rinse thoroughly.
      • For hard water spots or mineral deposits, use a solution of equal parts white vinegar and water. Soak the items for 15-30 minutes, then rinse and dry.

    7. Avoiding Damage:

      • Avoid using abrasive cleaners, steel wool, or scouring pads on your mugs and glassware, as they can scratch the surface.
      • Refrain from using harsh chemicals or bleach, which can damage the material and affect the appearance.

    8. Special Care for Printed/Decorated Mugs:

      • If your mugs have printed designs or decorations, hand wash them to preserve the artwork.
      • Avoid soaking decorated mugs for extended periods, as this can cause the design to fade or peel.

     

    Stress Squeeze Ball Care Instructions

    To ensure the longevity and optimal performance of your stress squeeze ball, please follow these care instructions:

    1. Cleaning:

      • Surface Cleaning: Wipe the stress ball with a damp cloth to remove dirt and dust. For a deeper clean, use a mild soap solution and gently wipe the surface. Avoid using harsh chemicals or abrasive cleaners.
      • Rinse and Dry: After cleaning with soap, rinse the ball with clean water and pat dry with a soft cloth. Allow the stress ball to air dry completely before using it again.

    2. Usage:

      • Regular Use: Squeeze the ball gently but firmly to relieve stress and tension. Avoid overstretching or excessively twisting the ball, as this can cause damage.
      • Handling: Handle the stress ball with clean hands to keep it in good condition and avoid transferring oils or dirt to the ball's surface.

    3. Storage:

      • Store your stress ball in a cool, dry place when not in use. Avoid exposing it to direct sunlight or extreme temperatures, which can cause the material to degrade or become discoloured.
      • Keep the stress ball away from sharp objects that could puncture or damage the surface.

    4. Avoiding Damage:

      • Do not use the stress ball as a chew toy or allow pets to play with it. The material is not designed to withstand chewing or biting.
      • Avoid excessive force that could cause the ball to burst or lose its shape.

    5. Inspecting for Wear and Tear:

      • Regularly check the stress ball for signs of wear, such as cracks, tears, or leaks. If the ball shows any damage, discontinue use to prevent injury or further damage.
      • Replace the stress ball if it becomes too worn or damaged to provide effective stress relief.

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