Product Care
Caring for your items is essential to ensuring they last and perform at their best. Please follow the care instructions provided for each product to help maintain it's quality and longevity.
It is the responsibility of each customer to properly care for their items once received. Following these guidelines will help you get the most out of your Endo Essentials products.
Magnesium Oil Spray Care Instructions
Usage: Always perform a patch test first, especially if you have sensitive skin. Start with 2–4 sprays per area and gradually increase if well tolerated. Spray it directly onto areas of discomfort, such as the lower abdomen, back or legs and gently massage it in. Use after a shower or before bed for enhanced absorption and relaxation. Allow the oil to absorb for at least 20 minutes. After this time, you may choose to rinse off any residue with water if desired.
Slight tingling or itchiness may occur, this is normal and usually subsides with consistent use. If you’re unsure how often to apply or are considering increased use, we always recommend speaking with your healthcare professional to tailor usage to your personal needs.
Avoid sensitive areas: Do not apply the magnesium oil spray to broken or irritated skin, or near the eyes and other sensitive areas.
Storage: Store the bottle in a cool, dry place away from direct sunlight to preserve the potency of the magnesium oil.
Safety: For external use only. Keep out of reach of children. If you experience severe irritation, discontinue use and consult a healthcare professional. Pregnant or breastfeeding women or those with existing medical conditions, should consult a healthcare professional before use.
Hydrate: Stay hydrated by drinking plenty of water, as magnesium can have a detoxifying effect.
Lupin Heat Pack Care Instructions
Usage: Place the heat pack in a clean microwave. Make sure it is not touching the sides of the microwave. During the first few uses, you might notice a faint, natural lupin scent. This is normal and should dissipate with time.
Heat on high for 1-2 minutes. The exact time may vary depending on your microwave’s wattage. Start with 1 minute and increase in 30-second increments until the desired temperature is reached.
Carefully remove the heat pack from the microwave and check the temperature. If it is too hot, allow it to cool down before use.
Handling: Always handle the heat pack with care, especially when hot. Use a cloth or towel to handle the pack if it is too hot to touch directly.
Storage: Store the heat pack in a cool, dry place. Keep it in an airtight container or plastic bag to protect it from moisture and odours when not in use.
Cleaning: Spot clean the heat pack with a damp cloth. Do not immerse it in water or machine wash. Ensure the heat pack is completely dry before reheating.
Safety:
- Do not overheat the pack, as this can cause the lupin seeds to burn and damage the heat pack.
- Do not use the heat pack on sensitive, broken or irritated skin.
- Keep out of reach of children and pets to prevent accidental injury.
- If the pack develops an unusual odour, discolouration or signs of wear, discontinue use.
Portable Electric Heat/Vibrate Belt Instructions
Before first use: Read the user manual thoroughly before using the device and ensure the device is fully charged before first use. Place the belt around the desired area (abdomen, lower back, etc.) and secure it with the 120cm adjustable strap. Make sure the belt fits snugly but comfortably against your body (above clothes and not on direct skin).
Operating the device: Hold down the on button for 3 seconds to turn the device on. Then repeat steps to select your desired settings for heat and or vibration. Adjust the heat settings (5 options from 37-°C - 60°C) and vibration modes (5 options) to your comfort level. Device will automatically turn off after 30 minutes to prevent skin irritation and allow your body to rest between sessions.
Safety precautions:
- Do not use the device on broken or irritated skin.
- Avoid using the device while sleeping.
- Keep the device away from water and moisture to prevent electrical hazards.
- If you experience any discomfort, discontinue use immediately and consult a healthcare professional.
Cleaning: Ensure the device is turned off and unplugged before cleaning. Use a damp cloth with mild soap to wipe down the belt. Avoid getting the electronic components wet. Do not immerse the device in water or use abrasive cleaners. Allow the belt to air dry completely before using and storing it.
Storage: Store the device in a cool, dry place away from direct sunlight and heat sources, ideally in it's original box to prevent damage.
Battery care: Recharge the device once the battery life is dead using the provided USB-C charger. Do not overcharge the battery to prolong its lifespan. If the device will not be used for an extended period, store it with a partially charged battery and recharge it every few months.
Maintenance: Regularly inspect the device for signs of wear or damage, particularly the power cord and connection points. Do not attempt to repair the device yourself. Discard of belt if it is broken.
Additional tips: Consult your healthcare provider before using the device if you have any underlying health conditions or concerns. Follow the recommended usage guidelines in the user manual to achieve the best results. By following these care instructions, you can ensure the safe and effective use of your portable electric heat/vibrate belt, providing you with comfort and relief for a long time.
Clothing Care Instructions
Washing and reading the care label: Always check the care on your clothing for specific instructions regarding washing, drying and ironing. Separate clothes by colour (whites, darks and colours) and fabric type (delicates, cotton, etc.) to prevent bleeding and damage.
Use the appropriate water temperature as recommended on the care label. Cold water is generally best for dark and bright colours to prevent fading. Use a gentle detergent and avoid using too much to prevent residue build up.
Hand washing: For delicate fabrics or items marked as hand wash only, fill a basin with lukewarm water and a small amount of gentle detergent. Gently agitate the clothing in the water, then rinse thoroughly with clean water. Press out excess water (do not wring) and lay flat to dry.
Drying: Check the care label for drying instructions. Air drying is usually gentler on clothes and helps prevent shrinkage. If using a dryer, choose the appropriate heat setting and remove clothes promptly to reduce wrinkles. Lay delicate items flat to dry, reshape if necessary, and avoid direct sunlight to prevent fading.
Ironing: Refer to the care label for ironing instructions. Use the recommended temperature setting for the fabric type. Iron clothes inside out to prevent shine and protect prints or embellishments. Use a pressing cloth for delicate fabrics to avoid direct contact with the iron.
Storing: Store clothes in a cool, dry place. Avoid hanging heavy knits, which can stretch out. Fold them instead. Use padded hangers for delicate items to maintain their shape. Keep clothes away from direct sunlight and damp environments to prevent fading and mildew.
Stain removal: Treat stains promptly by blotting (not rubbing) with a clean cloth. Use a stain remover suitable for the fabric type and follow the product instructions. Test any stain remover on a small, inconspicuous area first to ensure it does not damage the fabric.
Avoid overloading: Do not overload the washing machine or dryer, as this can lead to ineffective cleaning and increased wear on clothes. For items with special embellishments, trims, or delicate fabrics, consider using a mesh laundry bag for added protection during washing. For garments with zippers, fasten them before washing to prevent snagging on other clothes.
Gel Ball Ice Pack Care Instructions
Freezing instructions: Place the ice pack in the freezer for at least 2 hours before use. For optimal results, store the ice pack in the freezer when not in use so it is always ready.
Application: Wrap the frozen ice pack in a cloth or towel before applying it to the skin to prevent frostbite and skin irritation. Apply the ice pack to the affected area for 15-20 minutes at a time. Allow the skin to warm up for at least 20 minutes between applications.
Safety precautions:
Do not apply the ice pack directly to the skin without a protective barrier. Avoid prolonged use on any one area to prevent frostbite. If you experience excessive redness, numbness, or discomfort, discontinue use immediately and consult a healthcare professional.
Cleaning: Clean the ice pack with a damp cloth and mild soap if it becomes soiled. Do not immerse the ice pack in water or place it in the washing machine. Ensure the ice pack is completely dry before returning it to the freezer.
Storage and handling: Store the ice pack in the freezer or a cool, dry place when not in use. Keep the ice pack away from sharp objects to prevent punctures or leaks. Handle the ice pack with care to avoid puncturing or damaging the outer material.
Usage tips: For best results, use the ice pack within the first 48 hours of an injury to help reduce swelling and inflammation. Combine ice pack therapy with rest, elevation and compression as needed for optimal recovery and pain relief. Regularly inspect the ice pack for signs of wear, damage or leaks. Replace the ice pack if it becomes damaged or if the gel begins to leak.
Jewellery Care Instructions
General care: Remove jewellery before showering, swimming or exercising to prevent exposure to water, sweat and chemicals. Avoid contact with perfumes, lotions, hair products and other beauty products that can damage the finish and cause tarnishing. Handle your jewellery with care. Avoid pulling, tugging or bending delicate pieces to prevent damage. Put on your jewellery last when dressing and take it off first when undressing to minimise contact with clothing that could snag or damage it.
Cleaning: Gently clean your jewellery with a soft, lint free cloth to remove dirt and oils. Avoid using harsh chemicals or abrasive cleaners, which can damage the surface of your jewellery. Store your jewellery in a cool, dry place. Use a jewellery box or pouch to keep pieces separate and prevent scratching or tangling.
Avoiding damage: Do not expose your jewellery to extreme temperatures or sudden changes in temperature, which can cause damage. Avoid wearing jewellery during activities that could cause impact or pressure, such as sports or heavy lifting.
We recommend not getting your jewellery wet as they are not water resistant to avoid rusting or discolouration.
Mugs and Drinkware Care Instructions
Hand wash: For best results, wash your mugs and glassware by hand with warm water and mild dish soap. Use a soft sponge or cloth to gently clean the surfaces. Allow your mugs and glassware to air dry completely before storing them. Alternatively, dry them with a soft, towel to prevent water spots and streaks. Avoid using abrasive or rough towels that can scratch the surface.
Special care for printed/decorated mugs: If your mugs have printed designs or decorations, hand wash them to preserve the artwork. We recommend NOT using them in the dishwasher. Avoid soaking decorated mugs for extended periods, as this can cause the design to fade or peel.
Storing: Store your mugs and glassware in a cool, dry place. Ensure they are not stacked too tightly to prevent chipping or cracking. For glassware, consider using a padded shelf liner or placing a cloth between stacked glasses for added loving protection.
Avoiding thermal shock: Do not expose your mugs and glassware to sudden temperature changes outside of the normal maximum heat from a kettle. Allow hot items to cool before washing them with cold water and avoid pouring boiling liquids directly into cold glassware. Pre-warm your mugs and glassware with warm water before adding hot beverages to prevent cracking.
Avoiding damage: Avoid using abrasive cleaners, steel wool or scouring pads on your mugs and glassware, as they can scratch the surface. Refrain from using harsh chemicals or bleach, which can damage the material and affect the appearance.
Stress Squeeze Ball Care Instructions
Usage: Squeeze the ball gently but firmly to relieve stress and tension. Avoid overstretching or excessively twisting the ball, as this can cause damage. Handle the stress ball with clean hands to keep it in good condition and avoid transferring oils or dirt to the ball's surface.
Surface Cleaning: Wipe the stress ball with a damp cloth to remove dirt and dust. For a deeper clean, use a mild soap solution and gently wipe the surface. Avoid using harsh chemicals or abrasive cleaners. Allow the stress ball to air dry completely before using it again.
Storage: Store your stress ball in a cool, dry place when not in use. Avoid exposing it to direct sunlight or extreme temperatures, which can cause the material to degrade or become discoloured. Keep the stress ball away from sharp objects that could puncture or damage the surface.
Avoiding damage: Do not use the stress ball as a chew toy or allow pets to play with it. The material is not designed to withstand chewing or biting. Avoid excessive force that could cause the ball to burst or lose its shape.
Regular inspections: Regularly check the stress ball for signs of wear, such as cracks, tears, or leaks. If the ball shows any damage, discontinue use to prevent injury or further damage. Replace the stress ball if it becomes too worn or damaged to provide effective stress relief.
Crystal Collagen Eye Mask Care Instructions
Usage: Clean your eyes and face with warm water and wipe dry. Apply the eye mask close to the skin around your eyes Leave on for 15 to 30 minutes for optimal effects. Remove the mask and gently massage the eye area with two fingers until the essence is absorbed.
Storage: Store in a cool, dry place. Keep them away from humidity and direct sunlight. Use within 6 months of purchase.
TIP: For optimal results, refrigerate the eye masks before use to enhance the cooling and soothing effect.
Safety precautions: Do not apply the ice pack directly to the skin without a protective barrier. Avoid prolonged use on any one area to prevent frostbite. If you experience excessive redness, numbness, or discomfort, discontinue use immediately and consult a healthcare professional.
Disability Lanyard Care Instructions
How to insert your card into The Endo Essentials Disability Lanyard:
- Hold the card holder upright: Make sure the lanyard is facing you, with the front window clearly visible and the slot at the top facing up.
- Slide the cover up like a window: Gently press your thumb on the back of the card holder and push the front cover upwards (just like opening a sliding window). It may feel a little firm the first time, this is to keep your card secure!
- Insert your card: Once the window is fully open, slide your ID or emergency info card into the clear slot.
- Slide the cover back down: Gently slide the front piece back down to close it, securing your card inside.
Bath Bomb Care Instructions
Usage: Fill your tub with warm water, whatever temperature feels good for your body today. You’re the expert on what you need. Drop in your bath bomb and watch it fizz, swirl and work its magic. Soak & surrender. Let yourself fully relax. Whether it’s 10 minutes or an hour, this time is for you.
Optional: Light a candle, play your favourite calming playlist, or simply sit in silence and let your body feel held.
Storage: Store in a cool, dry place. Keep them away from humidity and direct sunlight to protect their fizz. Use within 6 months. Natural ingredients can lose potency over time, fresh is always best! Keep out of reach of little hands unless you're planning a sweet self care moment together.
Safety precautions: While our bath bombs are made with gentle, skin loving ingredients, everyone’s body is different. If you have sensitive skin or allergies, do a small patch test before a full soak. And if you’re unsure, it’s always okay to reach out or speak to your doctor.
Post Op Comfort Pillow Care Instructions
Unpack: Carefully remove your pillow from its packaging and let it expand completely.
Position the pillow correctly: Hold the pillow with the cut out slot facing upward. Slide the seatbelt through the opening in the pillow, ensuring it lays flat and untwisted. The pillow should rest comfortably over your chest, abdomen or incision area depending on your needs.
Secure with velcro Loops: Use the built in velcro strap to gently secure the pillow in place over the seatbelt. The Velcro is adjustable to fit most standard seatbelts and body types. Ensure the pillow is snug but not too tight, allowing the seat belt to extend normally as required and for you to breathe/move comfortably.
Never replace your seatbelt: This pillow is not a substitute for a seatbelt. It is designed to work alongside your seatbelt, not replace it. The seatbelt must always be worn properly underneath the pillow to remain compliant with safety laws.
After Use: Store your pillow in a clean, dry area. Spot clean only with a damp cloth and allow to air dry. Do not tumble dry, as this may damage the materials.
Important safety notes:
- This product is not a medical device, it is intended to provide comfort and cushioning only and it is important instructions are followed correctly.
- This pillow is NOT a substitute for a seatbelt.
- Always consult your doctor, specialist or surgeon before using this product after surgery or injury, especially if you have specific post operative instructions.
- The Endo Essentials take no responsibility or liability for your driving, wellness or post op recovery and using this product is at your own risk. If you're unsure whether the use of this pillow/seat belt cover complies with your insurance policy or vehicle regulations, we recommend contacting your provider for guidance.