We offer a flat rate standard shipping fee of $9.95 Australia wide or FREE for orders over $130.00. All shipped orders are via Sendle Courier or Australian Post (if rural) with a tracking number provided that is dispatched from our Australian Gold Coast (post code 4216) office. Once your order has been shipped we will email your tracking number to you. 

All orders are processed within 3–7 business days. As a small, family owned business, we always do our best to pack and ship your order as quickly as possible.

Yes. If we experience any unexpected delays with your order, we’ll reach out to you directly to keep you updated.

We ship using Sendle and Australia Post, both of which provide estimated delivery timeframes. However, please note that delays can sometimes occur due to circumstances beyond our control.

If your tracking shows a “delayed” status, this simply means the courier is running behind schedule. This is unfortunately out of our hands, but rest assured your order is still on its way.

The Endo Essentials does not offer refunds or change of mind on any purchases so please choose wisely.

In the event that a product is damaged during transit please contact us within 7 working days with photos of the damaged/broke products and your order number as we will need to assess the entire package. Whilst your claim is being assessed DO NOT use any of the products as we may require additional photographs or require the products to be couriered back to us. All damages or concerns must be reported within 7 days of delivery or we will be unable to help. We will assess the evidence and offer a solution based on each situation.

At The Endo Essentials, we care deeply about your health and wellbeing. However, we cannot accept liability for any allergic reactions or sensitivities that may occur. We strongly recommend performing a patch test before using any product on your body, especially if you have known sensitivities or allergies.

No. While we do our best to provide helpful information and support around Endometriosis, Adenomyosis, PCOS, Interstitial Cystitis and all things women’s health, our content and products are not a substitute for professional medical advice. We are not doctors and do not claim to diagnose, treat or cure any illness or disease. Always follow the guidance of your Specialist, GP or healthcare provider.

We're happy to help! Please visit our Contact Page to get in touch.